Support & FAQs

Find the answers to frequently asked questions, support inquiries and more for our brands below.

What can We help you with today?

choose a brand to see support email address and frequently asked questions.

The Summit Host

Our virtual summit website with DIY and done for you products and services.

For products you’ve purchased through The Summit Host, you can easily find them in your dashboard at thesummithost.com/login

Please note, some freebies and lower riced items might not be visible in your dashboard. We tend to send these resources straight to your inbox, without the need to login.

Summit Club meets each month on the 1st Saturday of the month. These calls are now condusted on Zoom, and you can find the link inside the members area.

Great questions. Spots fill up quickly so it’s best to lock in your spot 4+ months in advance. To discuss the details of your event, you’ll need to book a Strategy Call at this link.

If you only want to check the date availbility please email the date to support@thesummithost.com

Event details and strategy cannot be discussed via email, after confirming availability you will need to book the Strategy Call to flesh out othe details and move forward.

The direct link to your project plan is listed inside the product that you purchased. This link will allow you to make as many copies as you need of the most up to date version of the project plan.

Find your product, access the template and duplicate it to make a clean copy for your next event!

All sales of digital products, memberships, programs, and services are final and non-refundable unless otherwise stated in writing. Because our resources are digital and accessible immediately upon purchase, we cannot offer refunds, returns, or exchanges.

View our full refund policy at this link.

The Swipe Store

A collection of swipe files for virtual business owners, so you never have to start from scratch.

For all templates and products you’ve purchased through my website at ShareeCollier.com, you can easily login in to your user dashbaord on ThriveCart and find them listed. Click here to login.

We also send theses details directly to you via email on the date of purchase alsong with a full reciept of the transaction for your records.

Yes. You have purchased a limited use lisense which is detailed inside the welcome information provided with your product.

This lisense grants you, the purchaser, the right to use the template for your personal business, as many times as you need to.

It does not provide you with the right to replicate, share, reproduce, or sell the templates.

Sure! We love to hear what our audience wants next. So send your feedback to use directly at support@shareecollier.com and let us know exactly what you’d like to see inside the Swipe Store.

All sales of digital products, memberships, programs, and services are final and non-refundable unless otherwise stated in writing. Because our resources are digital and accessible immediately upon purchase, we cannot offer refunds, returns, or exchanges.

View our full refund policy at this link.

Event Attendees

Quick questions for attendees at any of our virtual summit events.

Please reference your attendee emails for the direct link tot he event you are currently attending, or signed up to attend.

  • HeySummit Events: Each event has its own login link and it is provided to you directly via email.
  • Other Events: You can login to many of our events using your ThriveCart account at this link.

Tip: Try the ThriveCart link first, if you don’t see the event, check your email for a direct link to login to HeySummit.

No. Your email address and name are not provided to our speakers when you register.

However, it will be provided to us as well as any cohost for the event, and sometimes to our title sponsor if applicable.

Every event we host comes with a Free virtual swag bag for all of our attendees. We send this information via email, usually from support@thesummithost.com

Swag will also be listed inside your attendee dashbaord. Please be advised swag and bonuses expire shortly after the event. Cash in on everything you plan to use before the redemption deadline as there will be no exceptions or extensions.

All sales of event tickets, digital products, memberships, programs, and services are final and non-refundable unless otherwise stated in writing. Because our resources are digital and accessible immediately upon purchase, we cannot offer refunds, returns, or exchanges.

View our full refund policy at this link.